Missed a Call?Your Customer Gets a Text in Seconds.
When you can't pick up, we text the caller back right away. An AI assistant finds out what they need, and you get a text the moment something is urgent. No more jobs lost to whoever answered first.
Live Demo
See It Work on Your Own Phone.
Book a quick demo and we'll show you the whole thing live: you call, we don't answer, and a text lands on your phone in seconds. Then you reply and watch the AI take it from there.
What's Included
Every Missed Call Gets an Answer.
Built, hosted and supported in Canada by a PEI agency that uses it on its own phone line.
Text in Seconds
The moment a call goes unanswered, the caller gets a friendly text from your business, before they call the next company on Google.
AI Handles the Conversation
An AI assistant trained on your business replies, answers common questions and collects the name, the job and the address.
Urgent Goes to the Top
Emergencies and ready-to-buy leads text your cell right away. Reply to the alert and your answer goes straight to the customer.
One Simple Inbox
Every missed call and conversation in one phone-friendly inbox, sorted by urgency, plus a daily summary by email.
Day, Night & Weekends
Separate wording for after hours, so customers know you got the message and when to expect a call back.
Canadian & CASL-Friendly
Only people who call you get a text, STOP opt-outs are handled automatically, and the platform is hosted in Canada.
Pricing
Simple Monthly Plans.
Prices in CAD, plus tax. No contract. Works with your existing business number.
Text-Back
$49/month
An instant text after every missed call. Replies are forwarded to your cell.
Get StartedText-Back + AI
$89/month
The AI handles the conversation, collects the details and alerts you to what matters.
Get StartedText-Back Pro
$149/month
Everything in Text-Back + AI, plus priority support and a monthly review of your conversations.
Get StartedHow It Works
Live in a Few Days.
We set it all up. You keep your number and answer the alerts that matter.
Quick Setup Call
We learn your services, hours, service area and what counts as urgent for your business.
Your Text Number
We give you a local text-back number and write your first text, after-hours text and AI instructions.
Forward Missed Calls
Your business line forwards busy and unanswered calls. Customers keep calling the number they already know.
Go Live & Support
We test it with you, then fine-tune the AI from your real conversations. Support is local, from PEI.
What Missed Call Text Back Does for a Small Business
Missed call text back automatically texts anyone whose call you can't answer. Within seconds of a missed call, the caller gets a text from your business asking how you can help. An AI assistant carries on the conversation, collects the customer's name, what they need and where, and alerts you by text right away if it's urgent or a ready-to-book job.
Most people who reach voicemail don't leave a message. They call the next business on the list. A text in the first few seconds keeps that customer talking to you, even while you're on a job, driving or closed for the night. Brousseau Design builds and runs the service from PEI for businesses across Atlantic Canada.
Who it works best for
Trades and home services
Plumbers, electricians, HVAC, roofers and contractors who can't pick up with their hands full.
Towing and emergency services
Urgent calls get flagged and sent to your cell instantly, so nothing waits until morning.
Rentals and tourism
Cottages, rentals and attractions that miss calls in the busy season and get the same questions all summer.
One-person businesses
Never lose a lead because you were busy, without paying for a receptionist.
How much does missed call text back cost?
Plans start at $49/month for the instant text-back, $89/month with the AI conversation and urgent alerts, and $149/month for Pro. Setup includes your local text-back number, your message wording and call forwarding instructions for your phone carrier. No contract. Get set up.
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Common Questions
Missed Call Text Back FAQ.
What is missed call text back?
Missed call text back is a service that automatically sends a text message to anyone whose call you miss. Instead of reaching voicemail and calling a competitor, the caller gets a text from your business within seconds and can reply right away.
How fast does the customer get the text?
Usually within 5 to 10 seconds of the call ending. The caller hears a short message, then the text arrives while they still have their phone in their hand.
Do I need a new phone number?
No. Customers keep calling your existing number. Your phone forwards busy and unanswered calls to a local text-back number we set up for you, and the texts come from that number.
What happens if the caller is on a landline?
Landlines can't receive texts. When a text can't be delivered, you get an alert right away so you can call that person back.
Is it allowed under Canada's anti-spam law (CASL)?
Texting someone back who just called your business is a reply to their inquiry, which CASL treats as implied consent. The service only texts people who called you, identifies your business in every first text and stops texting anyone who replies STOP. We are not lawyers, so check with yours if you have specific questions.
What is the difference between text back and an AI receptionist?
An AI receptionist answers the phone call with a voice. Missed call text back lets the call go to text instead, which many customers prefer and which costs less. Some businesses use both: the receptionist answers, and text back catches anything that slips through.
Can I take over the conversation myself?
Yes, at any time. Reply from the inbox or straight from the alert text on your phone, and the AI steps back from that conversation.
How much does missed call text back cost?
Plans start at $49/month. Text-Back + AI, with the AI conversation and urgent alerts, is $89/month, and Text-Back Pro is $149/month. No contract.
Stop Losing Jobs to Voicemail
Let's Turn Missed Calls Into Customers.
Call 902-394-1444 or send us a message and we'll have text-back running on your business line within a few days.